Have you ever seen an old war film where POWs are trapped inside a concentration camp and one lone leader emerges to usher everyone in the hut onto a team and ultimately to escape? After the obligatory battles and moments … Continued
Empathy doesn’t mean pandering to your team, instead it means taking time to realize that each team member has a life outside of work.
Instead of getting lost in “who’s right” and “who’s wrong”, they exchanged probably three sentences before moving together in concrete action towards a mutual goal.
Proof that you are a capable leader is shown by what you have achieved, not by how many letters you can write after your name.